Gianluca Memmi Facility Consultant (hereinafter referred to as “we/our“) attach great importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the relevant legal provisions, namely the Law of 8 December 1992 on the protection of privacy with regard to the processing of personal data (“Privacy Law”) and the European Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“Regulation“).
We would like to inform you about the possible processing of your personal data and your rights in this respect. By using our site, you consent to the collection and processing of your personal data by Gianluca Memmi Facility Consultant in the manner described in this document.
We reserve the right to make changes to our Privacy Policy at any time. We therefore advise you to consult this document regularly.
Gianluca Memmi Facility Consultant, a cleaning and facilities services company, is responsible for the site.
Contact information:
Name : Gianluca Memmi Facility Consultant – GMFC Cleaning & Facility Services
Address : Avenue Rogier, 270- 1030 Schaerbeek
Phone : +32 477 790 524 ou +32 2 310 66 88
Mail : info@gmfc.be
We collect and process some or all of your personal data as listed below:
Identification data relating to the completion of the contact form and data relating to your question, request for information, quotation or order. We may also process your contact details, address and bank details in order to make a payment in the context of a contractual business relationship with a supplier of products and/or services. We may also process your personal data concerning your professional experience and background should you apply for a job vacancy.
We may ask you to complete a satisfaction survey about your use of our services so that we can improve our offering or share a testimonial about your satisfaction.
If you contact our teams by e-mail, letter or telephone call, we may keep a record of the exchanges to facilitate follow-up communications.
Through the use of our site, information collected via cookies, for statistical purposes, may include: your IP address, your geographical area, the times and dates of page views, the pages viewed, etc. We advise you to activate your cookies for an optimal experience. However, you are free to disable them via your browser settings if you wish. For more information, please see our Cookie Policy.
We collect your personal data for the sole purpose of providing you with an optimal, personalised and safe experience when using the site. The processing of your personal data is therefore essential for the proper functioning of the site and the provision of our services.
Under European Union law, these purposes all have a legal basis for the lawful use of your data. Below is a list of the main legal grounds on which we rely:
We commit ourselves to process your personal data exclusively for the following purposes
Legal basis: performance of a contract.
Legal basis: performance of a contract, legitimate interest.
Legal basis: performance of a contract, legitimate interest.
Legal basis: performance of a contract, legal obligation.
Legal basis: consent, performance of a contract, legitimate interest.
Legal basis: legitimate interest.
Legal basis: legitimate interest.
Legal basis: consent, legitimate interest.
Legal basis: legitimate interest.
You have control over the data you provide to us. If data is incomplete or incorrect, Gianluca Memmi Facility Consultant reserves the right to interrupt or suspend, temporarily or permanently, certain operations.
Your personal data will be used exclusively for internal purposes. Your personal data will therefore not be sold, given or passed on to third parties, unless you have given your explicit consent.
In addition to our company, the only partners who may receive your personal data are:
We may share your personal data with our partners or service providers for the purposes listed in this privacy policy.
Your personal data will be stored exclusively on our company’s PCs or cloud servers to which only our company has access codes.
Gianluca Memmi Facility Consultant has taken all possible technical and organisational measures to avoid a data breach. Our partners also meet technical and organisational security standards to reasonably protect your personal data in accordance with the relevant security standards. However, we cannot guarantee that online data transmissions will be protected against intrusion, so we ask that you exercise reasonable care in the use of your devices and personal identifiers.
The period in which your personal data is kept depends on the purpose for which it was collected. The data will be retained for as long as is necessary to fulfil the purposes of the business. For example, if you request our services, your personal data will be retained for as long as necessary to respond to that request and to provide you with the necessary support, materials and communication to ensure the proper management of the relationship. If we process your personal data to comply with a legal obligation, the length of retention will depend on our statutory retention obligation.
If the processing of your personal data no longer serves any purpose, the data will be irreversibly anonymised for statistical purposes only or permanently deleted.
Your personal data will always be processed in accordance with the legitimate purposes set out in point 4 and will be collected and processed in an adequate, relevant and non-excessive manner and will be kept for no longer than is necessary to achieve the purposes.
All technical and security measures have been taken to minimise the risk of unlawful or unauthorised access or processing of your personal data. In the event of an intrusion into its computer systems, Gianluca Memmi Facility Consultant will immediately take all necessary measures to reduce the damage to a minimum.
If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the duration of the data retention, and the rights you can exercise over your data.
Inaccurate or incomplete personal data can be corrected. If necessary, please inform us of any changes via our contact form or by e-mail. We will correct your data as soon as possible.
You also have the right to have your personal data deleted in the following cases:
Gianluca Memmi Facility Consultant decides independently whether the above criteria are met.
Under certain circumstances, you have the right to request the restriction of the processing of your personal data, in particular if the accuracy of the data is contested, if your data has been processed unlawfully, if the data is required for legal proceedings or for the time necessary for Gianluca Memmi Facility Consultant to verify that you can validly exercise your right to erasure.
You also have the right to object to the processing of your personal data at any time. Gianluca Memmi Facility Consultant will stop processing your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your right to object.
You have the right to obtain all personal data you have provided to us in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another provider, unless this is technically impossible.
If processing of personal data is based on the legal basis of consent, you may withdraw your consent to the processing of your personal data at any time. Withdrawal of your consent does not affect the validity of the processing operations prior to the withdrawal.
To exercise your rights, we invite you to send us a request by e-mail to Gianluca Memmi Facility Consultant. We will reply as soon as possible.
If you are not satisfied with the processing of your personal data by Gianluca Memmi Facility Consultant, you have the right to lodge a complaint with the Commission for the Protection of Privacy, which became the Data Protection Authority on 25 May 2018 (https://www.autoriteprotectiondonnees.be/).
This privacy policy was last updated on 1th of august 2023.
